for members
for members
 
Member Online Services

Office of Member and Family Affairs

WHAT IS THE OFFICE OF MEMBER AND FAMILY AFFAIRS?

NBHP has an Office of Member and Family Affairs to help you understand NBHP’s mental health care system. We can tell you what other activities you can join. We listen to your concerns.

WHAT DO WE DO?

  • Tell you about your rights.
  • Give information about any mental illness diagnosis.
  • Tell you about support groups.
  • Link you to mental health websites.
  • Link you to state level activities.
  • Have advisory groups to get your feedback.
  • Help you if you have a complaint.
  • Listen to you when you have concerns.
  • Report complaints to the state.

WHERE CAN I LEARN MORE ABOUT MY RIGHTS?

You can talk to someone at the Office of Member and Family affairs, or you can read about your rights by clicking on the link below:

NBHP Member Rights

HOW CAN I FILE A COMPLAINT ABOUT MY MENTAL HEALTH SERVICES?

You can talk to someone at the Office of Member and Family Affairs, or you can read more about filing a complaint by clicking on the link below:

NBHP process for filing complaints and appeals

NBHP Complaints and Compliments Form

HOW CAN I JOIN AN ADVISORY GROUP?

NBHP is interested in hearing about your experience with the mental health services that you get. We want your feedback so that we can improve our services and fix problems. You can help us do this. NBHP has a Member Advisory Committee in each mental health center area. There is one at Centennial Mental Health Center, one at Larimer Center for Mental Health and one at North Range Behavioral Health. Any individuals receiving services, parents of children or family members are invited to become a part of the advisory committees.

TO GET INVOLVED CALL THE DIRECTOR OF MEMBER AND FAMILY AFFAIRS AT 970-347-2367 or 888-296-5827 or view our News and Events calendar to learn how you can participate.

or

TALK TO AN ADVOCATE AT THE MENTAL HEALTH CENTER

Peer Specialist Code of Ethics